Am I 'boverred'?: voice structures and related employee attitudes in call centres
- Creator: McDonnell, Anthony , Hannif, Zeenobiyah , Connell, Julia , Burgess, John
- Resource Type: conference paper
- Date: 2010
Can perception influence the value of the training and development experience in call centre's?
- Creator: Hannif, Zeenobiyah , Connell, Julia , McDonnell, Anthony , Burgess, John
- Resource Type: conference paper
- Date: 2010
Employment relations in multinational enterprises in Australia: a review of existing studies and the methods employed
- Creator: McDonnell, Anthony , Burgess, John , Russell, Helen , Sablock, Gitika , Stanton, Pauline
- Resource Type: conference paper
- Date: 2010